❓ Frequently Asked Questions

Welcome to the Bake To Normal FAQ page. Here you'll find quick answers to your most common questions about orders, shipping, returns, and more.

📦 1. How long does order processing take?

Orders are processed within 1–3 business days (excluding weekends and holidays).

🚚 2. How long is shipping within the USA?

Delivery typically takes up to 7 business days once your order has shipped.

🌍 3. Do you offer international shipping?

Yes, we ship worldwide! Delivery times and rates vary by location.

📧 4. Will I receive a tracking number?

Yes, a tracking link will be emailed to you once your order ships. Please allow up to 48 hours for updates.

🏠 5. Can you ship to P.O. Boxes?

We do our best to accommodate P.O. Box deliveries. Please contact us to confirm availability.

🔁 6. What is your return policy?

You may return unused items in original packaging within 30 days of delivery.

💰 7. How will I be refunded?

Refunds will be issued to your original payment method once we receive and inspect your return.

❌ 8. Can I cancel or change my order?

If your order hasn’t been shipped yet, contact us immediately. Once shipped, it cannot be changed.

💳 9. What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and other secure methods available at checkout.

🔒 10. Is my payment information secure?

Absolutely. Our store uses industry-standard SSL encryption to protect your data.

🎁 11. Do you offer gift wrapping?

At this time, we do not offer gift wrapping services.

📦 12. What if my item arrives damaged?

Please contact us within 5 days of delivery with photos of the damage. We’ll make it right.

🕒 13. I haven't received my package, what should I do?

Check your tracking first. If it shows delivered but you haven’t received it, contact us and your local courier.

📦 14. What if I receive the wrong item?

We’re sorry! Please contact us right away so we can send the correct item.

📮 15. How much is international shipping?

International shipping rates depend on your country and order size. Rates are calculated at checkout.

📅 16. Can I schedule a delivery time?

Unfortunately, we cannot schedule specific delivery times. We rely on third-party carriers.

🌿 17. Are your products eco-friendly?

Many of our products are made with sustainable materials. Check product descriptions for eco-details.

👨‍🍳 18. Do you sell to restaurants or in bulk?

Yes! Please contact us for bulk order inquiries and possible wholesale options.

📩 19. How can I contact customer service?

Email us anytime at baketonormal@hotmail.com or call +1 727-699-0177.

🏢 20. What’s your company information?

BAKE TO NORMAL LLC
📍 2524 SW 26TH ST, MIAMI, FL 33133, USA
📧 baketonormal@hotmail.com
📞 +1 727-699-0177

Still have questions? Contact us — we're happy to help!